Our Policy

Online Orders:

Home

Online Security:

Our shopping cart, checkout, and my account pages are hosted on a secure server using SSL encryption for your protection. Payments are through PayPal, which is one of the most secure websites in the world.

Shipping Limits:

We ship all our products anywhere in the United States via the United States Postal Service . We now can ship fabrics to those countries served by USPS Priority Mail. Please see our International page for a list of countries and our requirements. If your country is not listed, please email us and we’ll be happy to work with you!

Customer Guarantee:

We at Feline Dezine want your experience here to be a pleasant one. Rest assured that your online transactions are safe and secure. We are proud of our products and their quality. If you are not satisfied with your purchase, we will do our best to work with you whether you request a refund or replacement.

Payment Options:

For security, we accept payments through PayPal which accepts Visa and Mastercards. You will have to open a PayPal account to use this service. If you wish to order by mail order, we have provided an order form in the shopping cart that you can print out. You can choose to pay with check or money order by mail.

Shipping Charges:

We want to keep shipping charges as low as possible. As a result, we review each order and adjust these charges to your advantage as best we can. Any overpayment will be refunded to your PayPal account. If you have any concerns, please contact us.

Return Policy:

You may return any item (except fabric cut from the bolt) for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of the invoice. When you return an item please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. Your PayPal account will be refunded the amount of your returned item. Your invoice will indicate where you need to send your return. If you have any questions regarding your order, please feel free to contact us.

Privacy Policy:

Our privacy policy is very simple – we will never divulge any personal or financial information to any third party. We want all aspects of your FelineDezine.com experience to be positive and we will do everything we can to respect your rights.